Independent Auto Glass Frequently Asked Questions

What's the difference between auto glass repair and replacement?

Small chips and short cracks can often be repaired with resin to restore strength and clarity. Larger cracks, damage in the driver’s line of sight, or edge/spider cracks typically require a full replacement. Not sure? Call Independent Auto Glass at 512-406-9339 and we’ll advise you.


How do I know if my chip can be repaired?

As a rule of thumb, chips smaller than a quarter and cracks shorter than 6 inches are good repair candidates if they’re clean, dry, and not in the critical viewing area. Text a photo to 512-406-9339 for a quick opinion from Independent Auto Glass.


How long does a windshield repair or replacement take?

Most chip repairs take about 20–30 minutes. A typical windshield replacement takes 60–90 minutes, plus 1–3 hours of safe-drive-away time depending on adhesive and weather in Austin, TX.


Is it safe to drive right after a replacement?

Only after the adhesive’s safe-drive-away time has passed. Driving too soon can compromise the bond and safety systems. Your Independent Auto Glass technician will give you the exact clearance time before you leave.


Will my ADAS (driver-assistance) systems need calibration?

If your vehicle has cameras or sensors on the windshield, a replacement usually requires static and/or dynamic recalibration so lane-keep assist, auto-braking, and other features work correctly. Independent Auto Glass can handle calibration in Austin, TX.


Do you work with insurance, and will a claim raise my rates?

Most insurers cover glass repairs/replacements, and many waive deductibles for chip repairs. Independent Auto Glass can help file your claim and handle billing. Premium impact varies by policy and state; check with your insurer or call us at 512-406-9339.


What’s the difference between OEM and aftermarket glass?

OEM glass matches the vehicle manufacturer’s specs and branding. Quality aftermarket glass also meets federal safety standards. Independent Auto Glass will discuss availability, cost, and any ADAS considerations for your specific model.


Do you offer mobile service?

Yes. We provide mobile repair and replacement at your home or workplace in and around Austin, TX, weather permitting and with safe working space available. Schedule at 512-406-9339.


How should I care for a new windshield after installation?

Avoid car washes for 24 hours, keep retention tape on as advised, crack a window slightly to reduce cabin pressure, and avoid slamming doors or rough roads. Don’t remove ADAS targets or tape until your Independent Auto Glass tech says it’s okay.


Do you offer a warranty?

Independent Auto Glass provides a workmanship warranty and a lifetime warranty against air or water leaks on replacements, plus a guarantee that chip repairs won’t spread. If a repaired chip spreads, we typically credit the repair cost toward a replacement. Call 512-406-9339 for details.

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